Releasing messages from the local quarantine by email

You can send quarantined files to specified destinations by email. When you release a file from the quarantine by email, you remove it from the quarantine.
The released email is then sent with revised sender information to the recipients that are specified in the
to
box. Rather than being sent from the original sender's email address, it is sent from the email account that you specify on the
Notification Settings
page. The email is not delivered to the recipients that are specified in the
cc
or
bc
boxes.
If Mail Security releases an email by taking the
Quarantine entire message and replace with text
action, then the email contains the original message in the .msg format as an attachment.
  1. To release messages from the local quarantine by email
  2. In the console on the primary navigation bar, click
    Monitors
    .
  3. In the sidebar under
    Views
    , click
    Quarantine.
    This option is not available in the group view.
  4. Do one of the following:
    • In the sidebar under
      Tasks
      , click
      Select all
      to select all of the items in the quarantine.
    • In the
      list
      pane under
      Quarantine
      , select the items that you want to release.
      To select multiple items, press
      CTRL
      and select the items that you want to release.
    To unselect all of the selected items, in the sidebar under
    Tasks
    , click
    Deselect all
    .
  5. In the sidebar under
    Tasks
    , click
    Release by mail
    .
  6. In the
    Releasing item(s) by mail
    window, select from the mail options that Mail Security provides.
    Mail Security provides the following mail options:
    Send to original intended recipient(s)
    Sends the message to the original intended recipient(s).
    Send to administrators
    Sends the message to administrators.
    List administrators' email addresses in the Administrators box. Separate multiple email addresses with commas.
    Send to the following
    Sends the message to alternate recipients.
    List recipients' email addresses one per line in the Alternate recipients box.
  7. Click
    OK
    .
  8. In the
    Operation Status
    window, click
    Close
    when the operation is complete.