Releasing messages from the local quarantine by email
You can send quarantined files to specified destinations by email. When you release a file from the quarantine by email, you remove it from the quarantine.
The released email is then sent with revised sender information to the recipients that are specified in the
to
box. Rather than being sent from the original sender's email address, it is sent from the email account that you specify on the Notification Settings
page. The email is not delivered to the recipients that are specified in the cc
or bc
boxes. If Mail Security releases an email by taking the
Quarantine entire message and replace with text
action, then the email contains the original message in the .msg format as an attachment.- To release messages from the local quarantine by email
- In the console on the primary navigation bar, clickMonitors.
- In the sidebar underViews, clickQuarantine.This option is not available in the group view.
- Do one of the following:
- In the sidebar underTasks, clickSelect allto select all of the items in the quarantine.
- In thelistpane underQuarantine, select the items that you want to release.To select multiple items, pressCTRLand select the items that you want to release.
To unselect all of the selected items, in the sidebar underTasks, clickDeselect all. - In the sidebar underTasks, clickRelease by mail.
- In theReleasing item(s) by mailwindow, select from the mail options that Mail Security provides.Mail Security provides the following mail options:Send to original intended recipient(s)Sends the message to the original intended recipient(s).Send to administratorsSends the message to administrators.List administrators' email addresses in the Administrators box. Separate multiple email addresses with commas.Send to the followingSends the message to alternate recipients.List recipients' email addresses one per line in the Alternate recipients box.
- ClickOK.
- In theOperation Statuswindow, clickClosewhen the operation is complete.