Releasing messages from the local quarantine to a file

You can move quarantined messages to a folder for review or analysis. The folder is in the following location:
\Program Files\Symantec\SMSMSE\7.10\Server\Quarantine\Release
The file location cannot be modified.
Messages that Mail Security quarantines by taking the
Quarantine entire message and replace with text
action are saved at this location in the .msg format.
  1. To release messages from the local quarantine to a file
  2. In the console on the primary navigation bar, click
    Monitors
    .
  3. Under
    Views
    , click
    Quarantine
    .
    This option is not available in group view.
  4. Do one of the following:
    • In the sidebar under
      Tasks
      , click
      Select all
      to select all of the items in the quarantine.
    • In the
      list
      pane under
      Quarantine
      , select the items that you want to release.
      To select multiple items, press
      CTRL
      and select the items that you want to release. To unselect all of the selected items, in the sidebar under
      Tasks
      , click
      Deselect all
      .
  5. In the sidebar under
    Tasks
    , click
    Release to file (Save)
    .
  6. In the
    Releasing to file and delete
    dialog box, select one of the following options:
    Yes
    Removes the item from the quarantine after it has been saved to the Release folder
    No
    Keeps the item in the quarantine after it has been saved to the Release folder
    Cancel
    Cancels the file release operation
  7. In the
    confirmation
    dialog box, click
    OK
    .
  8. In the
    Operation Status
    window, click
    Close
    when the operation is complete.