Releasing messages from the local quarantine to a file
You can move quarantined messages to a folder for review or analysis. The folder is in the following location:
\Program Files\Symantec\SMSMSE\7.10\Server\Quarantine\Release
The file location cannot be modified.
Messages that Mail Security quarantines by taking the
Quarantine entire message and replace with text
action are saved at this location in the .msg format.- To release messages from the local quarantine to a file
- In the console on the primary navigation bar, clickMonitors.
- UnderViews, clickQuarantine.This option is not available in group view.
- Do one of the following:
- In the sidebar underTasks, clickSelect allto select all of the items in the quarantine.
- In thelistpane underQuarantine, select the items that you want to release.To select multiple items, pressCTRLand select the items that you want to release. To unselect all of the selected items, in the sidebar underTasks, clickDeselect all.
- In the sidebar underTasks, clickRelease to file (Save).
- In theReleasing to file and deletedialog box, select one of the following options:YesRemoves the item from the quarantine after it has been saved to the Release folderNoKeeps the item in the quarantine after it has been saved to the Release folderCancelCancels the file release operation
- In theconfirmationdialog box, clickOK.
- In theOperation Statuswindow, clickClosewhen the operation is complete.