Accessing a report
You can view a report from the console or from the Mail Security Reports folder. If you view a report from the console, you must be in a server view.
The Reports page in the console displays the following information:
Name | Indicates the name
of the report |
Type | Indicates the type of report (Detailed
or Summary) |
Date Created | Indicates the date and time that the report was generated |
Format | Indicates the
output format (PDF, HTML, or CSV) |
Template Name | Indicates the template from which the report was generated |
Status | Indicates the current status
of the report generation The report statuses are as follows:
A report can only be viewed when its status is Ready. |
A generated report (scheduled or on demand) is also automatically saved in its own folder in the Mail Security Reports folder. You can browse to the folder location and view the report file.
The file is automatically deleted from the Mail Security Reports folder when you delete a report in the console.
- To access a report from the console
- In the console on the primary navigation bar, clickReports.
- In the sidebar under Views, clickReports.
- In the content pane in the Reports table, do one of the following:
- Select the report that you want to view, and in the sidebar under Tasks, clickView reportif you are in a server view. ClickView consolidated reportif you are in a group view.
- Double-click the report.
- Right-click on theStartmenu and selectExplore.
- Browse to the Mail Security Reports folder.The default location is as follows:\Program Files\Symantec\SMSMSE\7.9\Server\Reports
- Double-click the report folder that contains the report that you want to view.
- Do one of the following:For a report in .html formatDouble-click the file to view it. The report appears the same as if it were accessed from the console.For a report in .pdf formatDouble-click the file to view it.You must have Adobe Acrobat Reader installed to view reports generated in .pdf format.For a report in .csv formatOpen the .csv file in a program such as Microsoft Excel to view it.Files that are created in .csv format contain raw data and must be viewed in a program that can interpret the data.