Specifying an action to take when a quarantine threshold is met

You can define thresholds for the local quarantine and specify the actions that you want Mail Security to take when a quarantine threshold is met.
You can specify any of the following actions:
Notify Administrator
Sends a notification message to the administrator when a threshold is met.
This item is checked by default.
Notify others
Sends a notification to the other recipients that you specify when a threshold is met.
Delete oldest items
Removes the oldest items in the local quarantine when a threshold is met.
  1. To specify an action to take when a quarantine threshold is met
  2. In the console on the primary navigation bar, click
    Monitors
  3. In the sidebar under
    Views
    , click
    Quarantine Settings
  4. Under
    When a threshold is met
    , check
    Notify Administrator
    to send notification messages to the administrator.
  5. Check
    Notify others
    to send notification messages to additional people.
  6. In the
    Notify others
    box, type the email addresses of the people to whom you want Mail Security to send notifications.
    Separate email addresses with commas.
  7. Check
    Delete oldest items
    to remove the items that reach a threshold.
    This option is not enabled by default.
    If
    Delete oldest items
    is not checked and a quarantine size threshold is reached, the event is logged. Mail Security sends a notification to the recipients that are specified on the
    Quarantine Settings
    page.
  8. Under
    Administrator Notification
    , in the
    Subject Line
    box, type your subject line text.
    The default text is: Administrator Alert: The Symantec Mail Security Quarantine has exceeded a set limit.
  9. In the
    Message Body
    box, type the administrator notification message body.
    The default text is: You should manage the Quarantine to remove files or change the Quarantine settings. Details: %details%.
    You can use variables in the message body.
  10. On the toolbar, click
    Deploy changes
    to apply your changes.