Resolving installation issues

You may encounter installation and post-installation issues. Web links can assist you to resolve these issues. They provide information about product installation and configuration details and are available for both 32-bit and 64-bit installers.
You are recommended to access web links to resolve any issues you may encounter during installation and post-installation.
  1. To access web links during wizard based installation
  2. During wizard based installation, you can access the web links from the wizard.
    From the MSI installer user interface, click the link for which you need information.
  3. To access web links during silent installation
  4. During silent installation, you can access the web links from the installer log file.
    The log file locations are:
    • For 32-bit installer,
      C:\Documents and Settings\Administrator\Local Settings\Temp\ SMSMSE70_setup.log
    • For 64-bit installer,
      C:\Users\Administrator\AppData\Local\Temp\ SMSMSE70_setup.log
  5. To access web links during remote installation
  6. During remote installation, you can access the web links from the installer log file on the remote machine.
    The log file locations are:
    • For 32-bit installer,
      C:\Documents and Settings\Administrator\Local Settings\Temp\ SMSMSE70_setup.log
    • For 64-bit installer,
      C:\Users\Administrator\AppData\Local\Temp\ SMSMSE70_setup.log
  7. Start Internet Explorer.
  8. On the
    Tools
    menu, click
    Internet Options
    .
  9. Click the Advanced tab, and then locate the Security section.
  10. Uncheck
    Check for publisher’s certificate revocation
    and then click
    OK
    .
  11. After the installation is complete, check
    Check for publisher’s certificate revocation.
The
Check for publisher's certificate revocation
option is set on a per-account basis.