Resolving installation issues
You may encounter installation and post-installation issues. Web links can assist you to resolve these issues. They provide information about product installation and configuration details and are available for both 32-bit and 64-bit installers.
You are recommended to access web links to resolve any issues you may encounter during installation and post-installation.
- To access web links during wizard based installation
- During wizard based installation, you can access the web links from the wizard.From the MSI installer user interface, click the link for which you need information.
- To access web links during silent installation
- During silent installation, you can access the web links from the installer log file.The log file locations are:
- For 32-bit installer,C:\Documents and Settings\Administrator\Local Settings\Temp\ SMSMSE70_setup.log
- For 64-bit installer,C:\Users\Administrator\AppData\Local\Temp\ SMSMSE70_setup.log
- To access web links during remote installation
- During remote installation, you can access the web links from the installer log file on the remote machine.The log file locations are:
- For 32-bit installer,C:\Documents and Settings\Administrator\Local Settings\Temp\ SMSMSE70_setup.log
- For 64-bit installer,C:\Users\Administrator\AppData\Local\Temp\ SMSMSE70_setup.log
- Start Internet Explorer.
- On theToolsmenu, clickInternet Options.
- Click the Advanced tab, and then locate the Security section.
- UncheckCheck for publisher’s certificate revocationand then clickOK.
- After the installation is complete, checkCheck for publisher’s certificate revocation.
The
Check for publisher's certificate revocation
option is set on a per-account basis.