View the Status of Cache Refresh Requests

Using Administration Console, you can view the details of the cache refresh requests. The Check Cache Refresh Status page enables you to view the cache refresh requests based on unique identifiers or on their status.
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Using Administration Console, you can view the details of the cache refresh requests. The Check Cache Refresh Status page enables you to view the cache refresh requests based on unique identifiers or on their status.
Follow these steps:
  1. Click the
    Services and Server Configurations
    tab.
  2. Click the
    Administration Console
    option on the submenu of the tab.
  3. Under the
    System Configuration
    section on the side-bar menu, click the
    Check Cache Refresh Status
    link to display the page.
  4. Provide the details of the cache refresh request by using any of the following fields:
    • Request ID
      Define the unique identifier of the cache refresh request.
    • Status
      Select the status to view the cache refresh request details. A cache refresh request can be in any of the following states:
      • All: Lists all the cache refresh requests received.
      • In Progress: Lists the cache refresh requests that are currently being processed.
      • Failure: Lists the cache refresh requests that failed.
      • Successful: Lists the cache refresh requests that were processed successfully.
  5. Click
    Search
    to view the cache refresh requests.
    The search result lists the following items:
    • The unique identifier of the cache refresh request
    • Time when the request was received
    • Organizations that the cache refresh request affected
    • The event type
    • CA Strong Authentication components that the cache refresh request affected.
      • Resource
        Specifies the CA Strong Authentication resource that was refreshed. Possible values are:
      • AdminConsole
        For Administration Console and User Data Service
      • WebFort
        For CA Strong Authentication Server
      • Server Instance ID
        Specifies the unique identifier of the server instance that was refreshed.
      • For Administration Console and User Data Server, this value is fetched from the InstanceID parameter that is set in the arcotcommon.ini file.
      • For CA Strong Authentication Server, it is the instance name of the CA Strong Authentication Server. By default, it is a combination of host name and a unique identifier.
      • Server Instance Name
        Specifies the instance name of the CA Strong Authentication component that was refreshed. Possible values are:
      • Arcot Administration Console
      • User Data Service
      • Instance name of the CA Strong Authentication Server. By default, it is a combination of host name and a unique identifier.
      • Host Name
        Specifies the name of the system on which the refreshed component is installed.
      • Status
        Specifies the status of the cache refresh request.