Case Management Queuing Server Startup Log File
When you start the Risk Authentication Case Management Queuing Server, it records all startup (or boot) actions in the arcotriskfortcasemgmtstartup.log file. The information in this file is very useful in identifying the source of the problems if the Case Management Queuing service does not start up.
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When you start the Risk Authentication Case Management Queuing Server, it records all startup (or boot) actions in the arcotriskfortcasemgmtstartup.log file. The information in this file is very useful in identifying the source of the problems if the Case Management Queuing service does not start up.
In this file, all logging-related parameters (specified under the [arcot/riskfortcasemgmtserver/logger]section) are controlled by Administration Console. To do so, you must use the instance-specific configuration page that you can access by clicking the required instance in the
Instance Management
page.Changing Case Management Queuing Server Startup Logging Parameters
If you want to change the logging parameters that you see when Case Management Queuing Server starts up, then:
- Navigate to the conf directory in ARCOT_HOME.
- Open arcotcommon.ini in a text editor of your choice.
- Add the following section at the end of the file:[arcot/riskfortcasemgmtserver/startup] LogFile= LogFileSize=10485760 BackupLogFileDir= LogLevel= LogTimeGMT=0The table in Changing Risk Authentication Startup Logging Parameters section explains these parameters.
- Set the required values for the parameters that you want to change.
- Save and close the file.
- Restart Risk Authentication Server.