Set an Email Policy for a Workflow Process

You can specify an email policy for each step of the workflow process. Based on the defined email policy, an email is sent when a process reaches a corresponding step or activity. For workflow process-related email notifications, you can only select When to Send type Workflow Pending Email. 
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You can specify an email policy for each step of the workflow process. Based on the defined email policy, an email is sent when a process reaches a corresponding step or activity. For workflow process-related email notifications, you can only select 
When to Send
 type 
Workflow Pending Email
 For more information about email policies, see How to Create Email Notification Policies.