Identifying users with Trusted Device credentials

You can verify that a single user has successfully upgraded to a Trusted Device credential by viewing the credential details in VIP Manager. The version number appears in the
Version
field (the
Version
field does not appear for credentials earlier than 1.16). Users can verify that the credential has been successfully upgraded by viewing the credential details in the Self Service Portal Diagnostics page.
For tracking purposes, you may choose to identify all users that have upgraded to the latest Trusted Device credential.
  1. To identify all users that have upgraded to the latest Trusted Device credential:
  2. Access VIP Manager.
  3. Click
    Users
    in the navigation bar at the top of the page.
  4. Filter the list of users by selecting the
    Remembered device
    credential type in the left pane.
  5. Click
    Export to CSV
    in the top right corner of the search results, and save the resulting .csv file.
  6. Using a standard spreadsheet editor, open the .csv file. The version number appears in the
    Version
    column. The
    Version
    column is empty if the user has a version of the Registered Computer credential earlier than 1.16.