Identifying users with Trusted Device credentials
You can verify that a single user has successfully upgraded to a Trusted Device credential by viewing the credential details in VIP Manager. The version number appears in the
Version
field (the Version
field does not appear for credentials earlier than 1.16). Users can verify that the credential has been successfully upgraded by viewing the credential details in the Self Service Portal Diagnostics page.For tracking purposes, you may choose to identify all users that have upgraded to the latest Trusted Device credential.
- To identify all users that have upgraded to the latest Trusted Device credential:
- Access VIP Manager.
- ClickUsersin the navigation bar at the top of the page.
- Filter the list of users by selecting theRemembered devicecredential type in the left pane.
- ClickExport to CSVin the top right corner of the search results, and save the resulting .csv file.
- Using a standard spreadsheet editor, open the .csv file. The version number appears in theVersioncolumn. TheVersioncolumn is empty if the user has a version of the Registered Computer credential earlier than 1.16.