Upgrading CCS Agents using Agent Product Update Job
You can use the Agent Product Update job to upgrade CCS Agents on Windows or UNIX computers. You can update a single agent, a group, or a set of agents based on your applied filters.
NOTE
: Hotfix 10003 or 10205 is a pre-requisite for upgrading CCS Agents to 12.6.1 using APU. For more information, see Control Compliance Suite Agents Certificate Update Notification.- To upgrade CCS Agents using the Agent Product Update job
- Launch theAgent Product Updatejob wizard, in one of the following ways:
- In theJobsworkspace of the CCS console, click the + icon in the upper-right corner and then clickAgent product update.
- On theAsset Systemmenu, clickAgents, and then in theAgentsworkspace, do one of the following:
- In theAgent Listpane, select the agent that you want to upgrade, right-click the agent, and then clickAgent Product Update.If you have any registered agents that are not imported to CCSAgentsworkspace, clickAgent Management Tasks > Import registered agentsto import the agents, and then perform the agent product update.
- Click the + icon in the upper-right corner to selectAgent product update.
- On theAdminmenu, clickLiveUpdate, and then in theLiveUpdateworkspace, from theCommon Taskslist, clickAgent Product Update.
- In theCreate or Edit Agent Product Update jobwizard, type the job name and description and clickNext.
- On theSelect Update Typescreen, selectPatch Agent, and then clickNext.
- On theSelect Agentsscreen, select the agent assets on which you want to run the Agent Product Update job, clickAddorAdd Allas applicable, and then clickNext.
- On theSchedule Jobscreen, you can choose to run the job immediately or schedule the job run at a specific date and time.
- On theSpecify Notification Detailsscreen, select theSend Notificationbox if you want to notify users about the success or failure of the job run. Then add the required details:ClickNext.
- On theJob Summaryscreen, review the inputs that you have provided for the job. You can clickBackand modify the details if required.
- ClickFinish.
- To view the product update status for each agent, in theAgentsworkspace, select an agent, and underAgent Preview, click theLast Upgrade Detailstab.You can also check the product update status by viewing the job run summary of the product update job. In theJobsview, select the product update job, and underJobs Property TabsView, click theJob run summarytab. Right-click the product update job and clickRefresh selected job, to view the latest job run summary.In addition to the above, you can also selectShow Update Statusoption, which is available inAgent content updateandAgent product updatejobs. Select the job, right-click and selectShow Update Status. You can now view the status of all the agents that are selected for the job in theShow update statusdialog box.
After a successful job run, the agent version is changed to match the version of the applied release.
After you upgrade your CCS agents, you must install the supported SCU content on the agent by running the Agent Content Update job or by manually installing the .tpk files on the agent, if required.