Removing a DLP Agent from a Mac Endpoint
You can uninstall the Mac DLP Agent by running the uninstaller tool uninstall_agent.
- Locate the uninstall_agent command and copy it to a temporary location on the endpoint.This tool is located in theSymantec_DLP_file.15.8_Agent_Mac-IN.zip
- Open the Terminal app.
- Remove the archive attribute from uninstall_agent by running the following command:sudo xattr -r -d com.apple.quarantine uninstall_agentRunning this command against the same file more than once triggers the errorNo such xattr: com.apple.quarantine. You can safely ignore this message because the quarantine attribute is either already removed or no such attribute is present.
- Run the following commands to uninstall the agent:
$chmod +x uninstall_agent
$sudo ./uninstall_agent -verboseR -dumplog
You can review uninstall logs on the Terminal application by running this command:
sudo ./uninstall_agent -prompt=no -log=console
. By default, logs are saved to the uninstall_agent.log
file.