Confirm that the macOS agent is running
To verify that the macOS agent is running, open the Activity Monitor application and locate the CUI and EDPA services. These services are deployed during the agent installation and begin running after the installation completed.
You can also confirm that the com.symantec.dlp.edpa service is running. This service displays pop-up notifications on the Mac endpoint.
If you are running macOS 11.1 and later, the SEHA application must be running. If the SEHA is not running, the
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agent event is logged and the endpoint goes into a critical state. For the SEHA application to run, you must configure disk access using MDM profiles. See Deploying MDM configuration profiles on macOS endpoints at the Tech Docs Portal
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