Recovering the Enforce Server on Windows
- Make sure that the Enforce Server application and the computer hosting it are in a healthy state.
- Make sure that the Oracle database is intact and running correctly.
- Reinstall the Enforce Server.See the.Symantec Data Loss PreventionInstallation Guide
- When you get to theFinal Confirmationwindow in the installation procedure, make sure that theInitialize Enforce Databox is not checked.
- Continue with the installation procedure as described in theSymantec Data Loss PreventionInstallation Guide.
- Restore the server files listed in the following table.DescriptionCopy fromCopy toServer configuration files\SymantecDLP_Backup_Files\Server_Configuration_Files\config\Program Files\Symantec\DataLossPrevention\EnforceServer\15.8.00000\Protect\configon the computer that hosts the new Enforce ServerCustomized changes\SymantecDLP_Backup_Files\File_System\plugins\Program Files\DataLossPrevention\ContentExtractionService\15.8.00000\Plugins\Protect\pluginsdirectory on the computer that hosts the new Enforce ServerTomcat keystore file\SymantecDLP_Backup_Files\File_System\.keystore\Program Files\DataLossPrevention\EnforceServer\15.8.00000\Protect\tomcat\conf\directory on the computer that hosts the new Enforce ServerKeystore directoriesProgram FilesandProgramDatalocations at\SymantecDLP_Backup_Files\File_System\keystore\Program Files\DataLossPrevention\EnforceServer\15.8.00000\Protect\keystoreand\ProgramData\DataLossPrevention\EnforceServer\15.8.00000\keystoredirectories on the computer that hosts the new Enforce Server