Removing DLP Agents from a Windows 7 endpoint

If you uninstall the agents from an endpoint that runs Windows 7, you must run the command prompt in
Elevated Command Prompt
mode. This step is required because of the nature of the Windows operating system. You cannot install the agent using the
install_agent.bat
script without first using the Elevated Command Prompt mode.
  1. To initiate the Elevated Command Prompt mode on Windows 7
  2. Click the
    Start
    menu.
  3. In the
    Search programs and files
    field, type
    command prompt
    .
    The
    Command Prompt
    program appears in the results list.
  4. Hold the Shift key and right-click the
    Command Prompt
    entry in the results list. Select either
    Run as Administrator
    or
    Run as different user
    .
  5. If you selected
    Run as different user
    , enter the credentials for a user that has administrator privileges.
  6. The command prompt starts in Elevated Command Prompt mode. Install the Symantec DLP Agents on the endpoint using this command prompt.