Troubleshooting LiveUpdate and Viewing Events and Logs for Data Loss Prevention
Symantec Data Loss Prevention
LiveUpdate packages are not currently being published. See the proactive notification DLP Agent releases available for LiveUpdate for updates to LiveUpdate support.For general LiveUpdate Administrator troubleshooting information, refer to the
Symantec LiveUpdate Administrator Users Guide
.To access the LiveUpdate Administrator documentation, visit https://knowledge.broadcom.com/external/article?legacyId=TECH134809.
For DLP Agent troubleshooting, you can view the log file in the
Agent Install
directory. You can view agent Event details at
System > Agent > Events
page. Check for LiveUpdate Status
. You can generate a LiveUpdate progress report to view the status of individual agent updates.
You can view agent version changes that are a result of LiveUpdates on the
System > Agents > Overview> Settings > Agent List page
.