Recovering the Enforce Server on Windows

  1. Make sure that the Enforce Server application and the computer hosting it are in a healthy state.
  2. Make sure that the Oracle database is intact and running correctly.
  3. Reinstall the Enforce Server.
  4. When you get to the
    Final Confirmation
    window in the installation procedure, make sure that the
    Initialize Enforce Data
    box is not checked.
  5. Continue with the installation procedure as described in Installing an Enforce Server on Windows.
  6. Restore the server files listed in the following table.
    Description
    Copy from
    Copy to
    Server configuration files
    \SymantecDLP_Backup_Files\Server_Configuration_Files\config
    \Program Files\Symantec\DataLossPrevention\EnforceServer\16.0.00000\Protect\config
    on the computer that hosts the new Enforce Server
    Customized changes
    \SymantecDLP_Backup_Files\File_System\plugins
    \Program Files\DataLossPrevention\ContentExtractionService\16.0.00000\Plugins\Protect\plugins
    directory on the computer that hosts the new Enforce Server
    Tomcat keystore file
    \SymantecDLP_Backup_Files\File_System\.keystore
    \Program Files\DataLossPrevention\EnforceServer\16.0.00000\Protect\tomcat\conf\
    directory on the computer that hosts the new Enforce Server
    Keystore directories
    Program Files
    and
    ProgramData
    locations at
    \SymantecDLP_Backup_Files\File_System\keystore
    \Program Files\DataLossPrevention\EnforceServer\16.0.00000\Protect\keystore
    and
    \ProgramData\DataLossPrevention\EnforceServer\16.0.00000\keystore
    directories on the computer that hosts the new Enforce Server