Identify security applications running on endpoints
Before you install the Symantec DLP Agent, identify all security applications that run on your endpoints. Configure those applications to allow the Symantec DLP Agents to function fully. Some applications generate alerts when they detect the installation or initial launch of a Symantec DLP Agent. Such alerts reveal the presence of Symantec DLP Agents and they sometimes let users block the Symantec DLP Agent entirely.
See the for information about configuring third-party software to work with the Symantec DLP Agent.
Symantec Data Loss Prevention
System Requirements and Compatibility GuideSee Third-party software requirements and recommendations for information about configuring third-party software to work with the Symantec DLP Agent.
Check the following applications:
- Antivirus software
- Firewall software
Make sure that your antivirus software and firewall software recognize the Symantec DLP Agents as legitimate programs.