Importing a Solution Pack
You import a
Symantec Data Loss Prevention
solution pack on the Enforce Server computer. The following rules apply when you import a solution pack:- You must import the solution pack immediately after you install the Enforce Server and before you install any detection server. (If you performed a single-tier installation, you must import the solution pack immediately after the installation is complete.)
- Only import a solution pack that was created for the specific Enforce Server version you installed. Do not import a solution pack that was released with a previous version of theSymantec Data Loss Preventionsoftware.For example, do not import a version 16.0 solution pack on a version15.8Enforce Server.
- Do not attempt to import more than one solution pack on the same Enforce Server, as the solution pack import fails.
- Do not import a solution pack on an Enforce Server that was modified after the initial installation; the solution pack import fails.
- After you import a solution pack, you cannot change the installation to use a different solution pack later.
- Decide which solution pack you want to use.Use a version15.8solution pack; earlier versions are not supported.
- Log on (or remote log-on) as Administrator (on Windows) or root (on Linux) to the Enforce Server computer.
- Copy the solution pack file from theSolution_Packsfolder to an easily accessible local directory.TheSolution_Packsfolder location is based on your platform:
- Windows:DLPDownloadHome\DLP\15.80000\Solution_Packs\
- Linux:DLPDownloadHome/DLP/15.80000/Solution_Packs/
- Import the solution pack. Use the steps that match your platform.Import the solution pack on Windows by completing the following steps:
- In Windows Services, stop theSymantecDLPManagerServiceservice.
- From the command-line prompt, change to thec:\Program Files\Symantec\DataLossPrevention\EnforceServer\directory on the Enforce Server. This directory contains the15.80000\protect\binSolutionPackInstaller.exeapplication. For example:cd C:\Program Files\Symantec\DataLossPrevention\EnforceServer\15.80000\protect\bin
- Import the solution pack by runningSolutionPackInstaller.exefrom the command line and specifying the solution pack directory path and file name. The solution pack directory must not contain spaces.For example, if you placed a copy of theFinancial_vsolution pack in the15.8.vsp\Program Files\Symantec\DataLossPreventiondirectory of the Enforce Server, you enter:SolutionPackInstaller.exe import c:\Program Files\Symantec\DataLossPrevention\Financial_v15.8.vsp
Import the solution pack on Linux by completing the following steps:- From the command-line prompt, change the directory to/opt/Symantec/DataLossPrevention/EnforceServer/. For example:15.80000/Protect/bincd /opt/Symantec/DataLossPrevention/EnforceServer/15.80000/Protect/bin
- Stop theSymantecDLPManagerServiceservice by entering the following command:service SymantecDLPManagerService stop
- Import the solution pack by runningSolutionPackInstallerfrom the command line and specifying the solution pack directory path and file name. The solution pack directory must not contain spaces.For example, if you placed a copy of theFinancial_vsolution pack in the15.8.vsp/opt/Symantec/DataLossPreventiondirectory of the Enforce Server, you enter:./SolutionPackInstaller import /opt/Symantec/DataLossPrevention/Financial_v15.8.vsp
- Check the solution pack installer messages to be sure that the installation succeeded without error.
- Restart theSymantecDLPManagerServiceservice.
- After you have imported the solution pack, install or register a detection server based on the type of installation:
- On three-tier or two-tier installations, install one or more detection servers.
- On a single-tier installation, register a detection server.