Creating
Drive Encryption Self-Recovery
security questions using the setup wizard

You can create security questions and answers as required after the
Drive Encryption
functionality is installed and you log in to your computer as a new user the first time. You can skip the configuration process, in which case:
  • Symantec Endpoint Encryption
    notifies you to configure
    Drive Encryption Self-Recovery
    every time you log in to your system.
  • You can also create and answer the
    Drive Encryption Self-Recovery
    security questions using the Self-Recovery tab on
    Management Agent
    when you are logged on to the system. You can also edit the
    Drive Encryption Self-Recovery
    security questions and answers when required using the Self-Recovery Setup screen on
    Management Agent
    .
For improved protection, Symantec recommends that you configure
Drive Encryption Self-Recovery
the first time the
Drive Encryption Self-Recovery
setup appears. You might be prompted to configure your
Drive Encryption Self-Recovery
security questions again if your policy administrator enables the
Windows Password Reset
feature.
Consider the following before creating your security questions:
  • Think of the security questions that relate to something personal to you. The answer to these questions should be unique and easy to remember.
  • Provide only answers to the questions that your policy administrator has already predefined. These predefined questions are not customizable.
  • Provide both question and answer when the security question can be customized and is not predefined.
  • Create answers within the limited character set. Answers are case-sensitive.
  • Each question must have a unique answer. You cannot enter the same answer for more than one question.
  • Each answer must be at least 7 characters long.
Drive Encryption Self-Recovery
supports the following character set:
  • Uppercase: A-Z
  • Lowercase: a-z
  • Digits: 0-9
  • All punctuation symbols on a standard US language keyboard
  1. To create
    Drive Encryption Self-Recovery
    security questions using the setup wizard
  2. Log in to your system.
  3. When the
    Self Recovery Setup
    dialog box appears, do one of the following:
    • To proceed with the addition of security questions, click
      Continue
      .
    • To skip the addition of security questions and close the
      Self Recovery Setup
      dialog box, click
      Remind me later
      .
  4. In the screen that appears, do the following:
    • For the questions that your policy administrator predefines, provide only the answers.
    • For the questions that you must define, type the question in the
      Question
      box and provide the answer in the respective
      Answer
      box.
    Your answers to the Self-Recovery security questions can contain up to a maximum of 99 characters and must be at least 7 characters long. Your answers cannot be in multiple languages, or languages or characters that are not supported.
  5. Click
    Save
    .
  6. In the confirmation dialog box, click
    Finish
    .