S500 Hard Drives

S500 appliances can be equipped with up to 24 storage drives. Drives are numbered from left to right and equipped with quick-release mechanisms and status LEDs. Depending on the appliance, some drives may not be hot swappable (see Which S500 Drives are Hot-Swappable?). Some appliances may also include drive bays populated with empty drive carriers. Empty drive carriers are not hot swappable.

S500 Drive Status LEDs

Drives are equipped with status LEDs, which exhibit the following behavior.
Drive LED Color
Status
Off
The drive has not yet been populated.
Solid green
The drive has been populated.
Flashes green
The drive is being accessed.
Solid red (SAS HDDs only)
The drive has encountered a fault.
Blinks red (SAS HDDs only)
For non-RAID drives, the drive is offline.
For RAID drives, the drive is rebuilding.

Which S500 Drives are Hot-Swappable?

The following table shows which appliances support hot-swappable drives. Appliances that do not support hot-swappable drives must be powered down before installing drives.
Hot-Swappable
Appliance
Yes
ASG-S500, MC-S500, SA-S500, SG-S500
No
CAS-S500, MAA-S500, PS-S500

Install or Replace an S500 Drive

To install a new or replacement drive:
  1. If your appliance does not support hot-swappable drives, or if you are replacing an empty drive carrier, do the following:
  2. Slide the appliance out of the rack, or move it to the edge of the workspace, to provide room for the bezel to open. While holding both sides of the bezel, rotate it downward to open it.
  3. If you are replacing a drive that is failing, identify the drive by doing one of the following:
    • Log in to the appliance's Management Console or CLI and verify the status of the drives. Make a note of the drive number for any drives that are failing. Refer to the appliance's Admin Guide for more information.
    • Monitor the drive status LEDs to see if any LEDs are solid red (drive fault) or blinking red (drive offline).
  4. Press the eject button for the drive (or empty drive carrier) you want to replace. Use the unlatched carrier handle to gently slide the drive out of the bay while also supporting the drive carrier by its body.
  5. Insert the replacement drive, with its carrier latch open, in the empty drive bay. Make sure the drive is oriented with the eject button at the top. Insert the drive all the way by pushing the carrier body until it clicks into place. Close the carrier latch.
  6. Verify the drive status LED turns green to indicate proper operational status. This may take a minute or two. For appliances with RAIDs, drive status LEDs will blink red while rebuilding.
  7. Rotate the bezel upward until it closes securely.