Help System Update Log
This topic lists updates to the
Web Security Service
Help System. Periodic documentation updates occur to inform you about enhances to existing features, address user feedback, clarify information, and improve overall quality. APR.13.2021
Service Update—APR.09.2021
- Early access status: The Symantec Endpoint Mobile Manager portal integrates withWSSto provide the mobile protection solution for iOS and Android devices.
- The legacy Android app references are now removed from theWSSHelp.
- The mobile tasks as listed on theConnectivity > Symantec Endpoint Protectionpage in the portal are now deprecated. The portal interface will be revised in an upcoming update.
- The About the SEP Mobile Integration topic now links to the SEP Mobile early access help topics.
- Technical Limitation added to the SEP-NTR topics.
APR.09.2021
Service Update—APR.09.2021
- Removed content certificate-based firewall VPN/IPSec connectivity method. This method is no longer supported.
APR.01.2021
Service Update—MAR.26.2021
- Removed content related to the Unified Agent. This solution is no longer supported.
MAR.26.2021
Service Update—MAR.26.2021
- WSS Agent7.1.1+ supports Virtual Desktop Infrastructure (VDI). See Recent WSS Agent Releases.
MAR.19.2021
Service Update—FEB.26.2021
- WSS Agent7.3.1 version information. See Recent WSS Agent Releases.
- Support for wildcards in Application Bypass dialog (WSS Agent7.3.1+). See WSS Agent—Bypass Applications.
- New Chromebook application version. Protect Chromebooks.
FEB.26.2021
Service Update—FEB.26.2021
- Published theWSS AgentEnd of Maintenance support terms. See Recent WSS Agent Releases.
- New procedure to installWSS Agentonto macOS Big Sur through an MDM. See Connectivity: WSSA on macOS Big Sur.
- Redesigned theWSS Agentinstallers area on theConnectivity > WSS Agentpage. See Connectivity: Install the WSS Agent.
- Redesigned the Bypass Executables (WSS Agent) dialog. See WSS Agent—Bypass Applications.
FEB.05.2021
Service Update—JAN.29.2021
- New topic to assist with the installation ofWSS Agentonto macOS Big Sur. See Connectivity: WSSA on macOS Big Sur.
JAN.29.2021
Service Update—JAN.29.2021
- TheWSS Agentportal page received minor changes. Options maintained for legacy support are moved to a new Deprecated area. See Set WSSA Network/Security Options.
JAN.22.2021
Service Update—JAN.08.2021
- SeparatedWSS Agentmanual installation tasks into multiple topics: Application, Windows CLI, and macOS CLI. See Connectivity: Install the WSS Agent.
JAN.08.2021
Service Update—JAN.08.2021
- The Broadcom TechDocs website is now the only location of theWSSHelp System. If you bookmarked pages from the https://portal.threatpulse.com/docs/sol/SOLDash.htm Help System, be advised that this system is now defunct. Re-locate your preferred topics on the Broadcom site and bookmark.
- Edits to the Windows CLI commands to install theWSS Agent—Install WSS Agent—Win CLI.
- Addition information about Location Service Monitoring added to Verify WSS Connections.
NOV.07.2020
Service Update—NOV.07.2020
- The Help System reflects the newWSSportal LeftNav redesign.
SEP.25.2020
- WSS Root Cert best practice—Distribute WSS Root Cert to Endpoints
- Proxy Forwarding task to add/replace the root cert on a ProxySG appliance—Configure Symantec Appliance Proxy Forwarding
AUG.28.2020
Service Update—AUG.28.2020
- WSS Agentconnection page updated. Several resolved issues improve this page.Because of a to-be resolved issue, manually clickRefreshto see theActionscolumn link.
- Added Roaming Captive Portal troubleshooting tip.
AUG.14.2020
Service Update—AUG.14.2020
- Proxy Forwarding policy slightly revised so that example policy matches ProxySG Management Console examples; updated category name.
- Deploy a Self Managed Certificate topic revised with Broadcom email address and new FAQs.
JUL.06.2020
Service Update—JUL.06.2020
- WSS Agentport information updated.
- WSS Agentconnection page updated.
JUN.05.2020
MAY.22.2020
Service Update—MAY.26.2020
- The move ofWSSto Google Cloud Platform (GCP) changes various IP addresses used to connect WSS components, such as andWSS Agent.
- Technical correction—WSS Agentconnections default to TCP when UDP is not available; previous version stated a fallback to DNS.
- Access/CFS Log Download Update
- Removed links to Symantec training videos as the training platform is migrating to Broadcom's system from Symantec.
- EULA link updated to Broadcom's site. Search forWeb Security Service.
- Minor edits.
APR.30.2020
Web Security Service
Service Update—APR.25.2020- With the move from Norton Secure Login to Broadcom/Okta IdP for admin portal access, the initial registration topic was edited.
- The Okta process also changes how admin personal information changes occur.
- The Okta process also changes how to you register your account for enterprise compliance, required to download applications such as theAuth ConnectorandWSS Agent(example link).
- More KB links transitioned to Broadcom site.
- Minor edits/cross-reference fixes.
APR.25.2020
Web Security Service
Service Update—JAN.31.2019- CFSwithWSS Agent—select forward all ports option. See the Best Practices section.
- Replacement DNS/IP addresses for Hosted Reporting > Direct SCP method.
- More KB links transitioned to Broadcom site.
- On-premises DLP is deprecated; removed Help System topics.
- Updated version ofWSS AgentmacOS diagnostic application.
- Minor edits.