Integrate With CloudSOC (CASB)
Symantec
provides two CASB integration solutions with the Web Security Service
:- CASB Gatelets—FullWSSweb security solution with enhanced web application from the CloudSOC service.
- CASB Gateway—CASB-only solution where CloudSOC receives user identity and traffic fromWSS.
After you obtain the CASB license, you must perform the task to integrate the
Web Security Service
with the CloudSOC portal. For more information about this integration, including currently known limitations, see About the CASB Integration.
Technical Requirements
- When you purchase the CASB license, the admin on record receives an e-mail fromSymantecthat contains theIntegration ID. You must have this ID to register. The Integration ID isnotthe same number as yourWSSSubscription ID.
- This procedure describes how to integrate with an existing CloudSOC portal account. If you have not onboarded CloudSOC, do so before continuing with this procedure.
Procedure
- Navigate toAccount Configuration > Products & Licensing.
- In theLinked Productsarea, clickCloudSOC CASB.
- Define the integration information.

- Enter yourCompany Domain.
- Enter theIntegration IDsent you by Symantec.
- IMPORTANT—Select the appropriateData Storage Locationfor your location. You cannot change this value after setup.
- Select how manyMonths of Data to Track. The current maximum is 3, which means you can view reports that contain data from at the most the three previous months.
- ClickSave.
CASB Gatelets Solution Only
The following sub-sections apply only to the CASB Gatelets solution only. If you have the CASB Gateway solution, continue with the CloudSOC documentation topics.
Web Application Policy
As web traffic begins flowing through your network, you now have the ability to define granular block/allow and actions on the tens of thousands of detected web applications.
View CASB-Related Reports
As your
WSS
account processes traffic, you can view specific reports that provide insight to web application traffic traversing your network.Navigate to
Report Center
. The following reports contain reports enhanced by the CASB Audit Service.- Applications by User
- Applications by Client IP
- Blocked Web Applications
- Web Application Actions
Add Reporting Users
WSS
Administrators can add other users and designate them as Reporting Users. These users can only view reports; they cannot change configuration settings. When a Reporting User accesses the Elastica
Audit Service from the WSS
portal, the audit service uses the credentials to create a Reporting User role. Add new users on the
Account Configuration > Administrators
page.For more information about roles, see:
Access the CASB Audit App
The top of
WSS
portal has a drop-down arrow next to your Admin name. Select Cloud App Audit
.
When you click this link, the CloudSOC opens in a new browser tab.

The Dashboard displays high-level data. Click
Store
.
This is where you enable web applications and define domains and policies that are then sent to the
WSS
portal and made available in policies.
To learn more about implementing web application configurations and monitoring user activities, consult the CloudSOC Help system and other relevant Symantec documentation.
Delete the CloudSOC Integration
You can delete the
WSS
/CloudSOC integration. Be advised that this might cause adverse issues with other components. Symantec
will provide best practices as they are developed.Click
CASB CloudSOC
in the Linked Products
area.
Click
Delete Integration
.