Web Security Service

help Help pdfs
English

Add Service User in the Administrator Role

Depending on the size and complexity of your organization, you might have more than one user administering the different services (
Content Filtering
,
Threat Protection
) or possibly a user responsible for different geographical locations. No matter how many Admin Role users exist, there is only one policy per
WSS
 customer account. If more than one administrator alters policy, they might unknowingly change policy created by another user. Have clear administration solution goals to minimize this possibility.
Limit the number of
Symantec
users with administrative credentials.

Procedure

  1. Navigate to
    Account Configuration > Administrators
     .
  2. Click
    Add User
    .
    Add Admin User
    1. Enter the new user's
      Name
      .
    2. Enter the user's
      Email
       address.
      WSS
       sends the user's access credentials to this address.
    3. Select
      Administrator
       as the
      Role
      . The
      Default Role
       option also automatically selects. You can also assign this user the Reporting role so that they can view the
      Web Security Service
       web use/security reports and dashboards.
    4. (Optional) Enter
      Comments
       to help you indicate additional user information, such as location or job description.
    5. Click
      Save
      .
Clicking
Save
 adds the user.
WSS
 sends an email to that user. The mail includes the link to the service and the initial access credentials.
Navigate to the User: Change Your Personal Information topic and use the
Share This Topic
 link to send instructions on how to change their temporary password.