Troubleshooting service start-up problems on UNIX

Check the log files when services do not start.
Ensure that you have logged in with root to check the log files.
  • The default path is
    /opt/APG/
    .
    The list of available log files will vary depending on the type of server (Frontend, Backend, or Collector).
    Databases/MySQL/Default/data/[SERVER NAME].err Backends/Alerting-Backend/Default/logs/alerting-0-0.log Backends/APG-Backend/Default/logs/cache-0-0.log Collecting/Collector-Manager/Default/logs/collecting-0-0.log Web-Servers/Tomcat/Default/logs/service.log Tools/Task-Scheduler/Default/logs/scheduler-0-0.log Tools/Webservice-Gateway/Default/logs/gateway-0-0.log