Installing Maintenance Manager
Use this procedure to install Maintenance Manager.
Typically, the Maintenance Manager is installed automatically with other modules during normal installations. In certain upgrade situations, the Maintenance Manager is not installed. For example, if your existing installation did not include the Maintenance Manager, then an upgrade also would not include it.
Your site needs a license to use the Maintenance Manager. If you need a license, contact
Technical Support.
If you receive an error message after navigating to
:
- Make sure you have a license to use Maintenance Manager.
- Install Maintenance Manager, if needed.
If you do not have a license for
Maintenance-Manager, contact Technical Support.
- Navigate to .
- In the right pane, click the greenInstallbutton.
- On thePackages Installationscreen:
- In theCategorieslist, selectBlock.
- In thePackageslist, selectgeneric-maintenance-manager-, wherevx.x.xvx.x.xmatches the M&R installed version on the server.
- ClickLaunchat the bottom of the page.
- Provide an instance name for the component and clickInstall.
- Install each component as the UI presents them on the screen, clickingInstallfor each one.
- For thegeneric-maintenance-managercomponent, provide the following information on the installer command line when the prompts appear:Database Type1Database hostname or IP addressIP address of the Events Database serverDatabase port [53306]typically use the defaultDatabase name [events]typically use the defaultDatabase username [apg]typically use the defaultDatabase passwordpassword for the apg user on the databaseListener port [22666]typically use the default
- Typeyesto start the installed services.
- When the installation completes, add the new resource to the Tomcat service, as follows:
- Navigate to .
- UnderConfiguration Files, locate theAPG.xmlfile.
- Make sure that the following line is present in the file. If not, then add it.<Resource name="outage/OUTAGE-MANAGER" factory="org.apache.naming.factory.BeanFactory" type="com.watch4net.apg.v2.gui.action.outage.OutageConnectionFactory" />
- Save the file.
- If you changed the file, restart the Tomcat service.
- Navigate to to use Maintenance Manager features.