Unable to access Smarts EDAA
If your system cannot access Smarts EDAA, follow these steps.
- Verify the SAM server is not using a broker from a pre-9.4 Smarts installation.
- Verify the SAM broker is configured for Smarts EDAA access:<SAM_base_directory>/SAM/smarts/bin> dmctl -s localhost:426/dmbroker getI EDAAServiceThe expected result is:SMARTS-EDAA
- If you made configuration changes to the broker or SAM using theruncmd_env.shfile, do the following in this order:
- Shutdown SAM.
- Shutdown Tomcat.
- Shutdown the broker.
- Restart the broker.
- Restart Tomcat.
- Restart SAM.