Determine the organization’s requirements

The design of an
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deployment must support an organization’s needs. Most Requests for Information (RFIs), Requests for Proposal (RFPs), or Requests for Quote (RFQs) begin with a description of the overall organization and its vertical market. Understanding the organization and its market can aid in making design choices. Typical vertical markets are listed in Typical vertical markets.
Typical vertical markets
Examples of vertical markets
Communications
E-Business
Education
Financial
General Business
Government/Defense
Health Care
Hosting Service Provider
Network Outsourcers
Retail
Transportation
Wireless
Use an understanding of the business expectations in a vertical market to ensure a successful design. For example, each industry varies in the amount of downtime it can tolerate. As a general rule, financial organizations tolerate less downtime than organizations in the education vertical market. This can guide your design of polling and of escalation.