Troubleshooting
If does not discover :
- Verify that is running.
- Verify that the SNMP service is running on .
- Verify that ’s host is discovered byIP Availability Manager. If not, rediscover ’s host inIP Availability Manager.If is not receiving any traps:
- Verify that the PMT-THRESHOLD process is running on .
- Verify that the following PMT-THRESHOLD trap destinations are set correctly:
- SNMP Destination Host
- SNMP Trap Port
- Verify that the trap listening port for the built-in trap receiver is set to port 9001.
- Verify that the SNMP Trap Port destination in and the built-in trap receiver in are set to the same port.
- Verify that the built-in trap receiver is running.Although unlikely, the built-in trap receiver might not start due to a port conflict.To confirm that the built-in trap receiver is running, go to the BASEDIR/smarts/bin directory in the installation area and type the following command on one line:dmctl -s <VoIP AM instance name> getVOIP_Manager::VOIP-Manager::IsTrapReceiverRunning