Events for
Avaya elements

Events reported by VoIP Availability Manager for Avaya EP lists the classes of elements managed by
with the
and the events that may occur for each class.
Events reported by
for Avaya EP
Class
Events
Description
Card
OperationallyDown
The problem pertains to a card that is providing a VoIP card service (such as Avaya’s CLAN or IPSI card) and is diagnosed by
through a received Avaya trap
CardServiceRedundancyGroup
AllComponentsDown
AtRisk
ReducedRedundancy
All of the components in the redundancy group are down
The number of functioning components is below the AtRiskThreshold
At least one component is not functioning but the total number of functioning components is above AtRiskThreshold
ConvergedCallManager
BackupActivated
MajorFailover
MinorFailover
LoadException
Unresponsive
A primary call manager has failed and a secondary call manager has been activated
A major failure was observed and a failover took place giving control to the Enterprise Survivorable Server (ESS)
A Minor failure was observed and a failover took place giving control to the Local Survivorable Processor (LSP)
The occupancy of the call server processor has exceeded the threshold
This entity is unresponsive according to the status received or all of its critical components are unresponsive
ConvergedCallManagerRedundancyGroup
NoIPStationRegistered
AllComponentsDown
AtRisk
ReducedRedundancy
No IP end points are registered to any member of this redundancy group. This implies a significant failure may be underway
There is more than one component in the group, and all components are down
The number of functioning components is below the AtRiskThreshold
There are down components in the group, but the up percent is above the AtRiskThreshold
DS1Service
LoadException
TrunksUnavailable
Active trunk percentage has exceeded the threshold. Indicates the service may be overloaded
All trunks from this DS1 card are down
GatewayService
Unregistered
Unresponsive
This Media Gateway service is not registered with any call server and hence provides no functionality
This entity is unresponsive according to the status received or all of its critical components are unresponsive
H323Gatekeeper
RegistrationException
PhonesUnavailable
Unresponsive
There are phones still registered to this service, but the reduced phone registration count has exceeded the threshold in the last data sampling interval
There were phones previously registered to this service, but all phones registrations have been dropped due to possible network problems
Received trap indicates the CLAN is unresponsive
H248RegistratioonSession
Disconnected
The H.248 link between the gateway and its Call Manager or H.323 gatekeeper is down.
IPConnector
Unresponsive
Received trap indicates IPSI is unresponsive
IPPhone
Unregistered
RegistrationRejected
IP phone is not registered with any call agent
Attempts by the IP phone to register with the call agent were rejected
IPPhoneGroup
Degraded
Unregistered IP phone percentage exceeds the threshold.
MediaProcessor
LinksUnavailable
Unresponsive
Control link or Ethernet link is down
Received trap indicates MedPro is unresponsive
UnitaryComputerSystem
Host; Switch; Router; Node; CallServer; MediaGateway
ProxyDown (not visible)
Received Down event from IP Manager
VoiceAnnounceService
Unresponsive
Received trap indicates VAL is unresponsive
VoipApplication
Unresponsive
PartialUnresponsive
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive
Partial components are unresponsive.
VoiceMailApplication
Unresponsive
PartialUnresponsive
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive
Partial components are unresponsive.
VoipCluster
ResourceException
RoutePatternsUnavailable
TrunkGroupsUnavailable
PhonesUnavailable
Degraded route patterns or trunk groups exist in this cluster
All route patterns in this cluster are down
All trunk groups in this cluster are down
All phones in this cluster are down
VoipNetworkService
Unresponsive
PartialUnresponsive
This entity is unresponsive according to the status received or all of its critical or key components are unresponsive
Partial components are unresponsive.
VoipProcess
Unresponsive
This entity is unresponsive according to the status received or all of its critical components are unresponsive