Impact analysis
Impacts
describe the effect of an event or
aggregate of events on other elements in the system.
Down root-cause and impacts lists Down root-cause problems
and their impacts.
ServiceExeption
root-cause
problems and impacts lists ServiceException root-cause
problems and their impacts..
Event | Impacts |
|---|---|
Card Down | ProxyDown Card CardImpact PackagesSystem USC SystemImpact Composed Card CardImpact |
CallManager Down | CallManager Unresponsive VoipProcess
Unresponsive CallProcessor BackupActivated MediaService
Unregistered GatewayService Unregistered CTIService Unregistered VoiceMailService Unregistered IPPhone Unregistered IPPhoneGroup Degraded CallManagerRedundancyGroup AllComponentsDown ReducedRedundancy AtRisk |
CallProcessor Down | Unresponsive IPPhone Unregistered IPPhoneGroup Degraded |
CTIService Down | Unresponsive CTIService
Unregistered |
H323Service Down | Unresponsive |
GatewayService Down | GatewayService Unregistered GatewayService DChannelInactive Unresponsive |
MediaService Down | Unresponsive MediaService Unregistered |
Port Down | ProxyDown ConnectedIPPhone Unregistered |
VoiceMailApplication | Unresponsive VoipProcess Unresponsive LayeredOver VoiceMailService Unregistered |
VoiceMailService Down | VoiceMailService
Unregistered Unresponsive VoiceMailApplication JTAPIException |
VoipApplication Down | VoipApplication
Unresponsive VoipProcess Unresponsive |
VoipNetworkService Down | VoipNetworkService unresponsive VoipProcess Unresponsive |
UnitaryComputerSystem
Down (including subclasses) | Unresponsive Hosting Service DownSymptoms Composed Card CardImpact Composed UCS SystemImpact |
Problem | Impacts |
|---|---|
CallManager ServiceException | PartialUnresponsive VoipProcess Unresponsive; |
VoipApplication ServiceException | PartialUnresponsive VoipProcess Unresponsive VoipElement Unresponsive |
VoipNetworkService ServiceException | PartialUnresponsive VoipProcess Unresponsive |
VoiceMailApplication
ServiceException | PartialUnresponsive VoipProcess Unresponsive |