Vendor-specific VoIP infrastructure support

manages the availability of VoIP infrastructure components in any of the following vendor-specific environments:
  • Avaya
  • Cisco
  • Nortel
    Through the installation of the following enablement packs,
    can manage any or all three vendor-specific environments simultaneously.
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    Each enablement pack is responsible for discovering and monitoring the VoIP devices and call-processing applications that are specific to its VoIP infrastructure.