Root-cause analysis

performs availability-based root-cause analysis of the managed environment. It also relates transport problems to the VoIP objects, along the affected data path, that are no longer accessible or experience from lack of response/performance as a result of the transport problems.
When
detects a VoIP failure, it checks for any transport problem received from
IP Availability Manager
that might be causing the failure. If it does not find such a problem,
focuses its root-cause and impact analysis on just the VoIP domain.
If it does find such a problem,
diagnoses the VoIP failure as an symptom and reports the underlying transport problem and the VoIP symptom (impact) to the
Global Manager
. The
Global Manager
responds by adding the VoIP impact to the underlying transport root-cause problem.
An event that is a symptom of a root-cause problem can also be viewed as an impact of the problem.
VoIP and global impact analysis shows the flow of information between the components in a
deployment to achieve VoIP and global impact analysis. Integration with
Business Impact Manager
is optional.
VoIP and global impact analysis
In VoIP and global impact analysis, after
associates VoIP objects with Business objects by using the BIM model,
exports the objects to the
Global Manager
for subsequent impact analysis by
Business Impact Manager
. The
provides complete information about impact calculation and weights.
Items monitored by IP Availability Manager identifies the items monitored by
IP Availability Manager
and which are subscribed to by
.
Items monitored by IP Availability Manager
Object
Notification problem
IP Availability Manager
monitors:
Card
Down
Down problem
Port
Down
Down problem
Device
(UnitaryComputerSystem)
Down
Down problem,
MightBeDown,
Unresponsive