Device State Options
The Device Server Properties window is available from:
- Menu bar->System Administration
- Global->Access->Device Options ->Device State Options

You indicate, by entering a number into the field, how many attempts
(the maximum) you want to limit on device task communications, using the
Device communication properties field.
To Define communication properties,
- In the Device Communication Properties section of the window, note that the default is5.
- To change the number of attempts a device can go through a task and fail (and have no additional attempts), enter theappropriate number.When this number is met, the device will have a No Communications icon in the State column of the Devices view. This indicates that all attempts (allowed) have failed to complete the task (such as Pull, Push, Cut-through, etc.) successfully.
- ClickApply.

Go to the
Event Manager
and view the details on
this communications problem, and address the issue as needed.