Business Impact Manager elements
Business Impact Manager
elementsBusiness Impact Manager
uses instances
of certain VMware Smart Assurance
ICIM classes to create a data model representation of the managed business topology within its repository. ICIM is based on the Common Information Model developed by the Distributed
Management Task Force. The data model, shown in Business data model, represents the managed business elements
and the relationships between them.Business data model

As shown in the figure, BusinessProcess
is a subclass of ServiceOffering, and Customer, Organization, BusinessUnit, LOB, and Department are subclasses of ServiceSubscriber.