Architectural and
functional overview
Business Impact Manager
operates in conjunction with, and extends the
capabilities of,
(Global Manager
)
to calculate the impact of infrastructure and application problems on business
elements.
Business Impact
Manager 9.1 architecture

To improve
Global Manager
performance,
Business Impact Manager
in release 9.1 runs as its own server process instead of
running as part of the
Global Manager
server process.
Business Impact Manager
9.1 and
Global Manager
9.1 may run on the same host machine or on different host machines.
Business Impact Manager
9.1 still imports its business service topology,
hierarchical group topology, and weights from user-configured datafiles loaded
into the
Global Manager
.
It may also import business service topology and hierarchical group topology
created using the Topology Builder and the Group Builder and event filters from
a user-configured event filter datafile.
Business service topology
includes business service offering elements, business process elements, and
business subscriber elements—subscribers who use the business service offerings
and processes.
Business Impact Manager
subscribes to all infrastructure and application
notifications from the
Global Manager
,
calculates the impact of the infrastructure and application root-cause problem
notifications on the business elements, and propagates the impacts to the
affected business elements. The propagated impacts are discrete notifications
that are connected through a causal event chain to the root-cause problems in
the network infrastructure layer or the application layer of the business
enterprise.
Each infrastructure root-cause
problem notification, each application root-cause problem notification, and
each business impact notification includes a business impact value, which is
specified in the user-configured weight datafile. The business impact value for
a notification is displayed in the Notification Log Console of the
Global Manager
.
Concurrently, the propagated impact notification (Impacted) generated for a
business element is displayed in Business Services maps in the Map Console of
the
Global Manager
.
The Impacted business element shows a Severity icon that is colored according
to the severity level of the notification. Double-clicking the element in the
Business Services map shows the details of the notification.