User accounts

A user account provides a unique identifier for each person who attaches to the
Global Manager
with the Global Console. The username provides a method for tracking who performs the following operations on notifications:
  • When users acknowledge or unacknowledge a notification, their username is added to the notification’s Owner attribute and recorded in the notification’s audit trail.
  • When users take ownership, their username is added to the notification’s Owner attribute and this information is recorded in the notification’s audit trail.
  • When users invoke a tool on a notification, the user’s name is recorded to the notification’s audit trail.
    When a user attaches to a
    Global Manager
    , the console automatically tries to associate the user with a user profile. If the user is not assigned to a profile, the default-profile is used.
    Users must authenticate with a matching username and password in the serverConnect.conf file used by the
    Global Manager
    . The
    describes the syntax and configuration of the security files.