Purpose
The Service Assurance Manager (Service Assurance) solution automatically
correlates topology and event data from multiple
VMware Smart Assurance
managed domains
to diagnose root-cause problems and (with Business Impact Manager)
the impact that those problems have on business-critical processes
and services. VMware Smart Assurance
managed domains can include IP networks, systems, routing protocols,
ATM/Frame Relay, applications, and business entities. Service Assurance
Manager enables operations personnel to effectively prioritize their
time and resources to maintain and sustain the business-critical processes
and services. provides high-level architectural
and functional overviews of the solution. It also provides
several examples of implementation scenarios.