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VMware SASE, Edge Compute, and Telco
Telco Cloud
VMware Telco Cloud Service Assurance 2.3.1
Reference Documents
SAM Documents
VMware Telco Cloud Service Assurance SAM Troubleshooting Guide
Troubleshooting
Adapter issues
VMware Telco Cloud Service Assurance 2.3.1
Version
2.4.0
2.3.1
2.3.0
2.2.0
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Adapter issues
This section provides troubleshooting help for the following issues:
“Notification adapter fails to start� on page 24
“Notification adapter starts, but fails to connect to EMC Smarts Manager� on page 25
“Email not received from Email Notifier� on page 27
“Email received from Email Notifier, but not for all events� on page 28
“File notifier does not create a log file containing notifications� on page 28
“Not all events are recorded in the file notifier output� on page 29
“No traps delivered to destination by trap notifier� on page 29
“Not all traps delivered to destination by SNMP Trap Notifier� on page 30
“Script is not invoked for Script Notifier Adapter� on page 30
Troubleshooting
Notification adapter fails to start
Notification adapter starts, but fails to connect to VMware Smart Assurance Manager
Email not received from Email Notifier
Email received from Email Notifier, but not for all events
File notifier does not create a log file containing notifications
Not all events are recorded in the file notifier output
No traps delivered to destination by trap notifier
Not all traps delivered to destination by SNMP Trap Notifier
Script is not invoked for Script Notifier Adapter
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